You keep your number and forward calls to your agent, usually when you do not answer or after hours. The agent answers, books or takes a detailed message, and you get a recording, transcript and summary.
No. Forwarding keeps your number and your carrier, and you can turn it off yourself at any time.
Yes. Signal starts from a knowledge base for each of 50 industries, then our team tunes it to your business.
We do. It is a managed service: we learn your business, build and test the agent, and keep tuning it from real calls.
Yes. Every industry page has a live demo you can talk to, with no signup.
Yes, into Google Calendar, following the rules you set. Callers who are not ready to book go into a follow-up queue.
The agent uses your trade's emergency scenarios and your rules, and alerts the person you choose.
It replaces missed phone coverage, not people. It does not handle in-person work or sensitive calls outside your rules.
Software that answers your business calls, talks with callers, books appointments or takes messages, and records and summarizes each call.
No. You forward your existing number, and you can turn forwarding off at any time.
Yes. You set which calls get routed to you or your on-call person.
No. Many businesses use it for after-hours coverage and overflow, and some for every call.
Yes. Forwarding can be set for after-hours only, on no-answer, or all day.
The agent recognizes urgency using your trade's emergency scenarios and your rules, and alerts the person you choose.
No. An IVR makes callers press buttons. An AI answering service has a natural conversation instead.
Scion Signal has trained starting points for 50 industries. Find yours on the industries page.
Your carrier or phone system's call log lists missed and unanswered calls. Count a typical week, including after-hours.
No service books every call. The goal is that every call is answered and captured, so the ones ready to book do.
No. Callers still dial your usual number.
Many carriers forward after roughly 15 to 25 seconds; some let you adjust it. Pick a delay that gives you time to answer without making callers wait.
It depends on whether calls are mostly messages or potential jobs. See our comparison pages for the trade-offs.
It is trained on your trade's emergency scenarios and your rules, and routes urgent calls to the person you choose.
That is your choice. Many businesses have it explain that every job is different and offer to book an estimate.
It says so, takes the caller's details, and flags the question for you.
A short discovery conversation covers most of it. The agent improves as you review real calls.
Scion Signal books into Google Calendar.
The agent takes their preferred window and queues a follow-up for you.
Scion Signal has starting points for 50 industries; find yours on the industries page.