Services

Everything that happens after the phone rings

One service, five jobs. All of it built and run by our team.

01

24/7 Answering

Every call picked up, in under a ring, at any hour.

Nights, weekends, holidays, and the hours you're already under a sink or on a roof. Callers get a professional greeting with your business name and someone who knows your services — not a voicemail beep and a decision to call your competitor instead.

  • Answers in under a ring, every time
  • Knows your services, hours and service area
  • Handles the routine questions without bothering you
  • Escalates real emergencies to your cell on rules you set
02

Booking & Scheduling

Calls become appointments without you touching anything.

It collects what the job actually needs — address, access, urgency, the details your crew will ask about anyway — then puts the appointment straight into the calendar you already use. You wake up to a schedule, not a list of people to call back.

  • Books directly into your calendar
  • Captures the details your crew needs on site
  • Confirms by text so people show up
  • Reschedules and cancels without a phone tag loop
03

Lead Intake & Qualifying

The same right questions on every single call.

Most missed revenue isn't a missed call — it's a taken call where nobody asked whether water was still running, or whether the car was trapped in the garage. Signal asks the questions your trade demands, in order, without having a bad day.

  • Trade-specific qualifying questions, asked consistently
  • Flags urgency the way your industry actually defines it
  • Separates real work from tyre-kickers and sales calls
  • Never quotes a price — always books the real estimate
04

Call Intelligence

Every conversation, searchable.

Each call arrives transcribed, summarised in one line, and tagged with what happened. Six weeks later, when someone insists on what they were told, you can find the exact sentence instead of guessing.

  • Full transcripts, kept permanently
  • Recordings kept 90 days
  • One-line summary and outcome per call
  • Search across every conversation you've ever had
05

Managed Operations

We build it, we run it, we keep improving it.

This isn't software you configure. Our team writes the agent, tests it with you, watches how real calls go, and fixes what it gets wrong — every month, as part of the price. You approve how it sounds; we do the work.

  • Built and tuned by the Scion team, not by you
  • Tested with you before a customer ever reaches it
  • Transcripts reviewed monthly and refined
  • Changes as your business, pricing or hours change

Hear all five of them in one call

A real conversation, start to finish, in your industry.

Listen to a demo