An AI receptionist is software that answers your business phone like a person would: it greets the caller, asks the right questions for your trade, books the job or takes a detailed message, and writes up the call afterward.
When a call comes in, the agent answers within a ring and speaks naturally with the caller. It follows the rules you set: what services you offer, where you work, what to book, what to hand off to you.
After the call you get a recording, a transcript and a short summary. Calls that need a callback land in a follow-up queue instead of getting lost in voicemail.
The calls that cost small businesses the most are usually routine ones:
It does not replace in-person front-desk work or judgment on sensitive calls. A good setup routes complaints, special cases and anything outside your rules to you.
A generic agent can say your business name. An agent trained on your trade knows what an HVAC no-cool call or a cracked windshield actually involves, so it asks for the details your crew needs. Scion Signal starts from a knowledge base for each of 50 industries, then tunes the agent to your business.
You keep your number and forward calls to your agent, usually when you do not answer or after hours. Hear one for your trade on the demo page, then see how many calls you are missing with the missed-call calculator.
Software that answers your business calls, talks with callers, books appointments or takes messages, and records and summarizes each call.
No. You forward your existing number, and you can turn forwarding off at any time.
Yes. You set which calls get routed to you or your on-call person.
No. Many businesses use it for after-hours coverage and overflow, and some for every call.
Fifty trades, each with a live demo.