Trades

Talk to a septic service receptionist

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Try describing something urgent and see how it handles you. · Uses your microphone · Nothing is saved

It already knows your trade

Not a generic script with your name dropped in. It speaks the language.

drain field / leach field

Where effluent disperses into the soil. Failure here is the expensive one.

baffle

Internal wall that keeps solids in the tank. A broken one sends solids to the drain field.

effluent filter

Screen on the outlet. Clogs and causes backups — often mistaken for a full tank.

riser

Extension bringing the lid to ground level, so it doesn't have to be dug up each time.

perc test

Percolation test — measures how fast soil absorbs water. Required before a new system.

aerobic vs conventional

Aerobic systems use a pump and air; they need more servicing and often a maintenance contract.

lift / effluent pump

Moves waste uphill when gravity won't. A failed pump triggers the alarm.

high-water alarm

Warns the tank is filling faster than it drains. Not immediately catastrophic, but it means something is wrong.

The calls it handles

32%
Backup or overflow
Sewage in the house or surfacing in the yard. Health hazard, always urgent.
28%
Routine pumping
Every three to five years. Steady, schedulable work.
18%
Inspection for a property sale
Deadline-driven by a closing date.
10%
Alarm going off
Pump or high-water alarm. Sits between routine and emergency.
9%
New system or drain field quote
Very high ticket, permit-dependent.
3%
Sales and supplier calls
Not a customer.

How many of these are you missing?

We'll pull your real call log and show you, before you commit to anything.