Trades

Talk to a roofing contractor receptionist

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It already knows your trade

Not a generic script with your name dropped in. It speaks the language.

square

100 square feet of roof. Roofs are measured and priced in squares, not square feet.

tear-off

Removing the old roof down to the deck before installing new.

overlay

Installing new shingles over the existing layer instead of tearing off.

decking

The plywood or OSB under the shingles. Rotten decking is a common change order.

underlayment

Water-resistant layer between decking and shingles.

flashing

Metal around chimneys, valleys and walls. A very common leak source.

valley

Where two roof planes meet. Sheds the most water, leaks often start here.

ridge vent

Vent along the peak for attic airflow.

The calls it handles

30%
Active leak
Water coming in right now. Highest urgency, usually converts.
25%
Storm damage inspection
Post-hail or post-wind. Often insurance-driven.
20%
Roof replacement quote
Planned work, price shopping, long sales cycle.
10%
Insurance claim question
Adjuster scheduling, supplement questions. Escalate.
10%
Existing job status
When is the crew coming, where's my material.
5%
Sales and supplier calls
Not a customer. End politely.

How many of these are you missing?

We'll pull your real call log and show you, before you commit to anything.