Trades

Talk to a pool service company receptionist

Pick a voice and call it yourself. It doesn't know you're testing.

Try describing something urgent and see how it handles you. · Uses your microphone · Nothing is saved

It already knows your trade

Not a generic script with your name dropped in. It speaks the language.

green pool

Algae bloom. Ranges from a light tint to opaque swamp — the difference decides whether it's a treatment or a drain.

shock

A large dose of chlorine to kill algae and bacteria fast.

free chlorine vs total chlorine

Free is what's still able to sanitise. The gap between them is used-up chlorine.

cyanuric acid / stabiliser

Protects chlorine from sunlight. Too much and chlorine stops working — a common cause of a pool that won't clear.

salt cell

Generates chlorine from salt. A consumable — they wear out every few years.

DE / sand / cartridge

The three filter types. Each is serviced differently.

backwash

Reversing flow to flush a sand or DE filter.

variable speed pump

Energy-efficient pump, now required in many states on replacement.

The calls it handles

28%
Green or cloudy pool
Visible, embarrassing, and usually urgent because a party is coming.
25%
Equipment not running
Pump or heater down. Water quality degrades fast without circulation.
22%
New weekly service quote
The recurring revenue call. Worth qualifying properly.
15%
Existing customer scheduling
Skip a week, change day, holiday cover.
7%
Leak suspicion
Losing water. Needs a real detection visit.
3%
Sales and supplier calls
Not a customer.

How many of these are you missing?

We'll pull your real call log and show you, before you commit to anything.