Trades

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P-trap

The U-shaped bend under a sink that holds water and blocks sewer gas.

main line vs branch line

Main carries all waste out of the house; a branch serves one fixture. A main clog backs up everything at once.

snake / auger

Cable tool fed into a drain to break up a clog.

hydro jetting

High-pressure water that scours the pipe wall. More thorough than snaking, costs more.

cleanout

Capped access point to the sewer line. Its location determines how they get in.

camera inspection

Video scope run down the line to see the actual condition.

root intrusion

Tree roots growing into sewer joints. Very common in older properties.

bellied line

A sag in the sewer pipe that holds waste. Usually needs excavation.

The calls it handles

28%
Clogged drain or toilet
Highest volume. Usually same-day, straightforward, good margin.
22%
Active leak or burst pipe
True emergency. Water damage compounds by the minute.
18%
No hot water
Water heater failure. High conversion to replacement on older units.
10%
Sewer backup
Sewage in the home is a health hazard — always urgent.
10%
Fixture install or remodel quote
Planned work, price-shopped, schedule flexible.
7%
Running toilet / minor repair
Low ticket, good filler work between emergencies.
5%
Sales and supplier calls
Not a customer.

How many of these are you missing?

We'll pull your real call log and show you, before you commit to anything.