Trades

Talk to a pest control receptionist

Pick a voice and call it yourself. It doesn't know you're testing.

Try describing something urgent and see how it handles you. · Uses your microphone · Nothing is saved

It already knows your trade

Not a generic script with your name dropped in. It speaks the language.

IPM

Integrated Pest Management — treating the cause and the environment, not just spraying.

exclusion

Sealing entry points so pests can't get back in. The permanent half of rodent and wildlife work.

perimeter treatment

Barrier applied around the outside of the structure — most quarterly programs are this.

crack and crevice

Targeted interior application where insects actually live.

WDO report

Wood-Destroying Organism inspection, usually required at closing. Deadline-driven.

termite bait station

In-ground stations monitored and refilled on a schedule, versus a liquid barrier.

liquid barrier / trenching

Treated soil barrier around the foundation.

subterranean vs drywood termites

Soil-dwelling versus living inside the wood. Completely different treatments.

The calls it handles

35%
Active infestation, wants someone now
Roaches, ants, mice. Emotional call — people are embarrassed and want it gone today.
20%
Recurring plan enquiry
The revenue base. Quarterly programs, price-shopped.
12%
Bed bugs
Highest-emotion call in the trade. Needs inspection first, never a phone diagnosis.
12%
Termite inspection or WDO report
Often deadline-driven by a property closing. Escalate scheduling pressure.
10%
Wildlife in the house
Something in the attic or walls. Sometimes urgent, sometimes a safety issue.
8%
Existing customer follow-up
Still seeing them after treatment — usually covered by the warranty.
3%
Stinging insects
Wasps or hornets. Urgent if anyone is allergic.

How many of these are you missing?

We'll pull your real call log and show you, before you commit to anything.