Trades

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tuckpointing / repointing

Removing failed mortar and replacing it. Not the same as smearing new mortar over old.

mortar type

Type N, S, M and lime mortars. Using mortar harder than the brick destroys the brick — critical on older buildings.

lintel

The steel or stone spanning above an opening. Rusting lintels lift and crack the brick above them.

efflorescence

White powder from salts migrating out. Cosmetic, but it signals moisture.

spalling

Brick faces flaking off. Usually trapped moisture and freeze-thaw.

weep holes

Gaps letting water escape from behind the brick. Blocking them traps water in the wall.

veneer vs structural

Whether the masonry carries load or is a facing. Changes everything about a repair.

stepped cracking

Diagonal cracking through joints. Often means movement, not just mortar failure.

The calls it handles

32%
Crumbling mortar or loose brick
Repointing work. Common on older homes.
22%
Chimney damage
Often visible from the ground. Sometimes a safety issue.
18%
Steps or stoop repair
Trip hazard and liability. Often urgent to the owner.
16%
New patio, wall or feature
Discretionary, design-led, higher ticket.
8%
Cracking in walls
May be masonry, may be structural. Needs assessment.
4%
Sales and supplier calls
Not a customer.

How many of these are you missing?

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