Professional Services

Talk to a personal injury law firm receptionist

Pick a voice and call it yourself. It doesn't know you're testing.

Try describing something urgent and see how it handles you. · Uses your microphone · Nothing is saved

It already knows your trade

Not a generic script with your name dropped in. It speaks the language.

statute of limitations

The legal deadline to file. Varies by state and claim type. Missing it ends the case entirely.

contingency fee

The firm is paid a percentage of any recovery, nothing if there's none. No upfront cost to the client.

adjuster

The insurance company's representative. Their job is to reduce what's paid out.

recorded statement

What an adjuster asks for early. Given without counsel it is routinely used to reduce a claim.

demand letter

The formal claim sent to the insurer with damages.

liability vs damages

Who was at fault, versus what it cost. Both have to be established.

UM / UIM

Uninsured and underinsured motorist coverage — often the only source of recovery.

MMI

Maximum medical improvement. Cases usually don't settle before it, because the full cost isn't known.

The calls it handles

46%
Recent accident
The core call. Often the same day, often in pain and shaken.
22%
Case status
Existing client. Route to their paralegal or attorney.
14%
Insurance company pressure
Adjuster asking for a statement. Time-sensitive.
12%
Not sure if they have a case
Needs an attorney's assessment, never a receptionist's.
4%
Referral from another firm
Route to intake.
2%
Sales and vendor calls
Not a client.

How many of these are you missing?

We'll pull your real call log and show you, before you commit to anything.