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System capacity. One ton equals 12,000 BTU. A typical home is 2 to 5 tons.
Seasonal Energy Efficiency Ratio — cooling efficiency rating. Higher is more efficient.
Furnace efficiency percentage. 80% and 96% are the common tiers.
The outdoor unit.
The indoor unit that moves air. Air handler pairs with a heat pump, furnace burns gas.
Indoor coil that absorbs heat. Common leak point.
The refrigerant lines running between indoor and outdoor units.
Cheap part that fails often and stops the unit from starting. Very common repair.
We'll pull your real call log and show you, before you commit to anything.