Trades

Talk to a general contractor receptionist

Pick a voice and call it yourself. It doesn't know you're testing.

Try describing something urgent and see how it handles you. · Uses your microphone · Nothing is saved

It already knows your trade

Not a generic script with your name dropped in. It speaks the language.

scope of work

The written definition of exactly what is and isn't included. Disputes almost always trace back to this.

change order

A written, priced amendment after work has started. Never verbal.

draw schedule

The payment milestones across a project.

allowance

A budgeted placeholder for a selection not yet made — tile, fixtures. Going over it is the most common cost surprise.

punch list

The final snag list before a job is signed off.

load-bearing

A wall carrying structural weight. Removing one needs an engineer and a permit.

header / beam

What carries the load when a wall or opening is removed.

rough-in

The stage where framing, plumbing and electrical are in but not finished.

The calls it handles

35%
Remodel estimate request
The core call. Long sales cycle, price-shopped, needs a real consultation not a phone number.
20%
Small repair or handyman-scale job
Often below minimum job size. Qualify early or waste a truck roll.
18%
Existing project status
Where's the crew, when's the inspection, why is it stopped. Usually escalates.
10%
Insurance restoration
Fire, water or storm rebuild. Adjuster involved, different process.
10%
Subcontractor or supplier
Not a customer. Route to the office.
7%
Permit or inspection issue
Time-sensitive and municipality-specific. Escalate.

How many of these are you missing?

We'll pull your real call log and show you, before you commit to anything.