Trades

Talk to a flooring contractor receptionist

Pick a voice and call it yourself. It doesn't know you're testing.

Try describing something urgent and see how it handles you. · Uses your microphone · Nothing is saved

It already knows your trade

Not a generic script with your name dropped in. It speaks the language.

square foot vs square yard

Carpet is often priced by the yard, hard surface by the foot. Comparing quotes across the two is where confusion starts.

subfloor

The structural layer under the finished floor. Its condition decides half the job.

leveling / self-leveler

Correcting an uneven subfloor. A common cost surprise found only after tear-out.

underlayment

The layer between subfloor and flooring — sound, moisture and comfort.

LVP / LVT

Luxury vinyl plank or tile. Waterproof, dog-proof, currently the most requested product.

engineered vs solid hardwood

Engineered has a real wood veneer on a stable core and can go over concrete or in a basement; solid can't.

floating floor

Not fastened down — planks lock together and sit on underlayment.

acclimation

Letting material sit in the home before install so it doesn't gap or buckle later. Adds days.

The calls it handles

45%
Estimate for a room or house
The core call. Needs measuring in person — square footage over the phone is always wrong.
18%
Material question
What holds up with dogs, what works in a basement. Steer to consultation.
15%
Repair or refinish
Scratched boards, a stretched carpet, cracked grout. Smaller ticket, often quick.
12%
Existing job status
When's the material in, when's the crew coming.
7%
Water damage replacement
Usually insurance-driven and time-sensitive.
3%
Sales and supplier calls
Not a customer.

How many of these are you missing?

We'll pull your real call log and show you, before you commit to anything.