Trades

Talk to a dumpster rental receptionist

Pick a voice and call it yourself. It doesn't know you're testing.

Try describing something urgent and see how it handles you. · Uses your microphone · Nothing is saved

It already knows your trade

Not a generic script with your name dropped in. It speaks the language.

yard

Cubic yards of capacity. A 10-yard is roughly a small bathroom remodel; a 30-yard is a whole-house cleanout.

roll-off

The open-top container delivered by a truck that rolls it off the back.

tonnage allowance

Weight included in the price. Going over is charged per ton, and it's where surprise bills come from.

heavy debris

Concrete, brick, dirt, shingles. Needs a smaller container — weight, not volume, is the limit.

swap-out

Taking a full container and dropping an empty one on the same visit.

prohibited items

Paint, chemicals, tyres, appliances with freon, mattresses in some areas, batteries, anything hazardous.

driveway protection

Boards under the container. Prevents cracking or marking on asphalt and pavers.

street permit

Required if it sits on a public road. Lead time varies by town.

The calls it handles

38%
Size and price enquiry
Almost every call opens here. What they're throwing away decides the size.
24%
Delivery scheduling
Where it goes and when. Access matters more than people expect.
18%
Pickup or swap request
Existing rental, full or finished.
12%
What can go in it
Prohibited items cause refused loads and extra charges.
5%
Overweight or extended rental
Billing question. Usually needs a person.
3%
Sales and supplier calls
Not a customer.

How many of these are you missing?

We'll pull your real call log and show you, before you commit to anything.