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Not a generic script with your name dropped in. It speaks the language.
The written schedule of what's cleaned and how often. Every dispute in this industry is a scope dispute.
Someone on site during business hours, as opposed to nightly cleaning.
Removing old floor finish and reapplying. Periodic, priced separately from routine cleaning.
High-speed polishing to restore gloss between strip-and-wax cycles.
Handles, switches, shared surfaces. Usually specified separately.
The two numbers a quote is built on.
Certificate of insurance. Most commercial buildings require it before anyone works on site.
Certified environmentally preferable products, sometimes required by tenants.
We'll pull your real call log and show you, before you commit to anything.