Trades

Talk to a chimney sweep receptionist

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It already knows your trade

Not a generic script with your name dropped in. It speaks the language.

creosote

Flammable tar from burning wood. Stage 3 is glazed and hard to remove — it's what causes chimney fires.

flue

The passage the smoke travels up. A chimney may contain several.

liner

What protects the masonry from heat and gases. A cracked liner is a serious safety finding.

Level 1 / 2 / 3

Inspection depth. Level 2 includes a camera and is required on a property sale or after a fire.

damper

The plate that opens and closes the flue. Left closed, smoke comes into the room.

crown

The concrete top. Cracks here let water into the structure.

flashing

Metal sealing where the chimney meets the roof. A very common leak point.

draft

The upward pull. Poor draft causes smoke to spill back into the room.

The calls it handles

34%
Annual sweep and inspection
Seasonal — autumn is the whole year's revenue in three months.
20%
Smoke coming into the room
Could be a draft issue or a blocked flue. Safety-relevant.
16%
Real estate inspection
Closing deadline, Level 2 required.
14%
Leak or masonry damage
Water coming in near the chimney. Often crown or flashing.
10%
Animal in the chimney
Birds, raccoons, squirrels. Urgent to the caller.
6%
Sales and supplier calls
Not a customer.

How many of these are you missing?

We'll pull your real call log and show you, before you commit to anything.