Personal Services

Talk to a barbershop & salon receptionist

Pick a voice and call it yourself. It doesn't know you're testing.

Try describing something urgent and see how it handles you. · Uses your microphone · Nothing is saved

It already knows your trade

Not a generic script with your name dropped in. It speaks the language.

fade

Gradual taper. Low, mid, high and skin fade are different lengths of blend.

balayage

Hand-painted highlights. A long appointment — usually three hours or more.

colour correction

Fixing previous colour. Always requires a consultation first and can take multiple sessions.

double process

Lightening then toning. Longer and priced differently from a single process.

toner

Adjusts tone after lightening. Fades and needs refreshing.

consultation

A short appointment before major colour work. Protects both sides.

strand test

Testing a section before full colour, especially over box dye.

box dye

Home colour. Notoriously unpredictable to work over — always disclose it.

The calls it handles

48%
Booking an appointment
The overwhelming majority. Speed matters more than depth.
20%
Availability today
Walk-in adjacent. They'll ring the next shop if you don't answer.
16%
Reschedule or cancel
Watch the cancellation policy.
10%
Price and service questions
Simple services can have set prices; colour cannot.
4%
Specific stylist request
Loyalty. Get the name right.
2%
Sales and supplier calls
Not a client.

How many of these are you missing?

We'll pull your real call log and show you, before you commit to anything.